At Eronest, we prioritize the privacy and security of our customers’ personal information. This privacy policy explains how we collect, use, and protect your data when you interact with our platform, and outlines your rights regarding the information we hold about you.
Personal Information
Eronest collects personal data to ensure a smooth shopping experience. The types of information we gather include:
- Personal Information: Your name, address, and contact details for processing orders.
- Payment Information: Details required to complete purchases (such as credit card information). We do not store your credit card details after the transaction is processed.
- Email: If you subscribe to our newsletter, we collect your email address to send you updates, offers, and promotions.
Rest assured, your data is never sold or shared with third parties, except as required by law or to fulfill your orders.
Data Security
The security of your personal data is a top priority for us. Eronest employs several measures to safeguard your information:
- Encryption: We use HTTPS encryption to secure your personal information during transmission across our website.
- PCI Compliance: Eronest follows Payment Card Industry Data Security Standards (PCI-DSS), ensuring that your payment details are handled securely.
- Security Updates: Our data centers and systems undergo regular scans and updates to prevent unauthorized access.
- Reporting Vulnerabilities: If you’re a security researcher and find a vulnerability in our system, please contact us to report it.
Cookies
We use cookies and similar tracking technologies to enhance your experience on Eronest. These tools help us:
- Personalize your shopping experience.
- Remember your preferences.
- Analyze website traffic and performance.
You can manage or disable cookies through your browser settings. However, doing so may limit some functionalities on the website.
Access and Manage Your Personal Data
You have the right to access the personal information Eronest holds about you. If you’d like to update or delete your data, simply contact our Customer Service team, and we’ll help you with your request, in accordance with applicable data privacy laws.
Report Suspicious Activity and Security Concerns
If you detect any suspicious activity, such as unauthorized charges or account changes, contact our E-Commerce Risk Team immediately. We will work closely with you to resolve any issues and safeguard your account. Security researchers can report vulnerabilities directly to our Security Team using encrypted communication via our public key.
Unsubscribe
If you no longer wish to receive promotional emails or newsletters, you can unsubscribe at any time by clicking the “Unsubscribe” link found in any email sent by Eronest.
Contact Us
If you have any questions or concerns regarding your privacy or data security, please reach out to our team for further assistance. We are committed to protecting your personal information and ensuring your peace of mind while shopping with Eronest.
This privacy policy may be updated periodically to reflect changes in our data practices or regulatory requirements. Please check this page regularly to stay informed.