Privacy
Privacy
Frequently Asked Questions
Before contacting Eronest, please take a moment to review our Frequently Asked Questions and the information below for answers to common queries.
What information does Eronest collect about me?
Eronest collects personal data like your name, address, and payment information to process orders and improve your shopping experience. If you’ve subscribed to our newsletter, we also collect your email to send offers and updates. Rest assured, we do not sell or share your information with third parties.
Your privacy and data security are top priorities at Eronest. We use industry-standard HTTPS encryption to protect your personal information during transmission across our website. Additionally, we comply with Payment Card Industry Data Security Standards (PCI-DSS) to secure your financial details. This means that we don’t store your credit card information after transactions are processed.
Our data centers and systems undergo regular security scans and updates to detect and prevent unauthorized access to your data. If you’re a security researcher and discover a vulnerability, please contact our Security Team to report it. We take every necessary step to ensure the security of our systems.
Yes, Eronest uses cookies and similar tracking technologies to improve your experience on our website. Cookies help us personalize your shopping experience, remember your preferences, and analyze website traffic to provide better functionality. You can control or delete cookies through your browser settings, but please note that disabling cookies may limit some functionalities of the site.
Absolutely. You have the right to request access to the personal information Eronest holds about you. If you wish to correct or delete your data, you can contact our Customer Service team, and we’ll assist you with your request in accordance with applicable data privacy laws.
If you notice any fraudulent charges or suspicious password changes in your account, immediately contact our E-Commerce Risk Team. We will work with you to resolve any issues and protect your account. Security researchers are welcome to report vulnerabilities directly to our Security Team. You can encrypt your communication using our public key.
If you no longer wish to receive our newsletters, you can easily unsubscribe by clicking the “Unsubscribe” link at the bottom of any email we send you.
For further inquiries or assistance regarding your privacy or data security, please reach out to our team!